Last Updated: 1 January 2026

Mega63 Privacy Policy – Personal Data Protection for Malaysian Members

Mega63 is fully committed to protecting the privacy and personal data security of every Malaysian member. This Privacy Policy transparently explains how we collect, use, store, and protect your information — and what rights you have in this regard.

mega63 Privacy Protection Summary
256-bit SSL encryption for all data
No data sold to third parties
Your right to access and delete your data
24/7 security monitoring
Two-factor authentication available
Complying with Malaysian data protection laws
Data Collected Transparently
Stored Securely
Never Sold to Anyone
Full Member Rights Over Data
Communications Can Be Reduced
1

Introduction & Scope of This Privacy Policy

This Privacy Policy is issued by mega63 ("we", "the mega63 platform") and applies to all individuals who use the mega63.ws website, register a member account, or interact with any of our services, including Live Casino, Sports Betting, slots, and poker.

Mega63 takes your privacy seriously. In today's digital world, player trust is our most valuable asset. We recognise that your personal data is sensitive, and we will never take lightly the responsibility you place in us when sharing that information.

This Privacy Policy is written in English to ensure clear understanding for all our Malaysian members. This document outlines:

  • The types of personal data we collect from you
  • Why we collect and use your data
  • How and where your data is stored securely
  • Which parties may have access to your data and under what circumstances
  • Your rights regarding your personal data and how to exercise them
  • How to contact us should you have any privacy concerns

Important Note: By registering a mega63 account or using our platform, you are considered to have read and agreed to this Privacy Policy in full. If you do not agree with any part of this policy, please discontinue use of the mega63 platform.

2

Personal Data We Collect

Mega63 only collects data that is genuinely necessary to provide a quality, secure, and legally compliant service. Below are the categories of data we may collect:

Data Category Type of Information Collection Methods
Identity Data Full name, date of birth, MyKad / passport number Registration form, KYC verification
Contact Data Phone number, email address Registration, profile updates
Financial Data Bank account information, eWallet numbers (TnG, GrabPay, Boost, ShopeePay), transaction records Deposits and withdrawals
Technical Data IP address, browser type, operating system, device ID Automatic access during use
Game Data Betting history, games played, wins and losses Automatically via platform activity
Communication Data Live chat records, support emails, complaints and feedback Interactions with the support team

We never collect more data than is necessary. Sensitive information such as passwords is stored in encrypted (hashed) format and cannot be read even by mega63 staff.

3

How We Use Your Personal Data

Personal data collected by mega63 is used for specific, legitimate purposes. We will not use your data for any purpose not stated in this policy without first obtaining your consent:

  • Account Management: Verifying your identity, processing your registration, and maintaining your mega63 account.
  • Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as processing withdrawal of winnings to your bank account or eWallet.
  • Service Provision: Allows you to play Live Casino, place Sports Betting wagers, enjoy slots, and access all other services available on mega63.
  • Security & Fraud Prevention: Detecting suspicious activity, preventing money laundering, and ensuring fair and lawful use of the platform.
  • Age Verification (KYC): Ensuring all members are at least 18 years of age and meet the relevant know-your-customer requirements.
  • Customer Support: Resolving complaints, responding to enquiries, and providing technical assistance to members.
  • Platform Improvements: Analysing usage patterns to improve the user experience, platform performance, and the variety of games on offer.
  • Marketing Communications: Sending information about mega63 promotions, bonuses, and exclusive offers — but only if you have given your consent to receive them.

Mega63 operates on the principle of data minimisation — we only process data that is strictly necessary to fulfil the stated purpose. We will not use your Live Casino activity or Sports Betting data for profiling purposes unrelated to mega63's services.

4

Data Sharing & Disclosure to Third Parties

Mega63 does not sell, rent or transfer your personal data to third parties for their own commercial purposes. This is a commitment we uphold without exception. However, there are limited situations where your data may be shared:

  • Technical Service Providers: Technology partners who help us operate the platform, process payments (such as eWallet processors and DuitNow) or provide server infrastructure. They are bound by contractual agreements to protect your data.
  • Game Providers: Live casino and game providers such as Evolution Gaming, Pragmatic Play Live and others may process your gameplay data for table operation purposes. This data is limited strictly to what is necessary.
  • Legal Authorities: mega63 will disclose data when required by Malaysian law, a valid court order, or to comply with regulatory requirements related to the prevention of financial crime.
  • Business Transfers: If mega63 is involved in any merger, acquisition or asset sale, your data may be transferred as part of those assets – with appropriate prior notice given to you.

In all instances of data sharing, mega63 ensures that the receiving party maintains a level of data protection equal to or exceeding our own standards. Appropriate data protection agreements will be put in place where required.

5

Data Security – How We Protect Your Information

Data security is mega63's top priority. We continuously invest in the best security technologies and procedures to ensure your personal and financial data remains protected at all times:

  • 256-bit SSL Encryption: All communication between your browser and mega63's servers is encrypted using the latest TLS/SSL protocols — on par with leading banks.
  • Secure Password Storage: Your password is stored in hashed format using the bcrypt algorithm, which cannot be decrypted — not even by mega63 staff.
  • Two-Factor Authentication (2FA): An additional security layer available on your account to prevent unauthorised access.
  • 24/7 Security Monitoring: The mega63 security team continuously monitors account and system activity to detect any anomalies or intrusion attempts.
  • Restricted Access: Only authorised mega63 staff with a legitimate business need are permitted to access members' personal data.
  • Staff Training: All mega63 staff who handle customer data undergo regular data protection training.

Shared Responsibility: While mega63 takes all reasonable steps to protect your data, online security also requires your cooperation. Please use a strong password, never share your login credentials with anyone, and ensure your device is protected with up-to-date antivirus software.

6

Data Retention Period

Mega63 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law:

  • Active Account Data: Retained for the duration your mega63 account remains active and for a reasonable period following account closure.
  • Financial Transaction Records: Retention period at least 5 years as required by anti-money laundering legislation and financial audit obligations.
  • Support Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes.
  • Technical Data (Server Logs): Retained for 90 days for security and technical troubleshooting purposes.
  • Identity Verification Data: Retained for the duration the account is active and for 5 years after account closure for legal compliance purposes.

Once the retention period expires, data will be securely deleted or permanently anonymised in accordance with approved data disposal procedures. You may request to know how long your specific data will be retained by contacting our privacy team.

7

Your Rights Regarding Personal Data

As a mega63 member, you have certain rights regarding your personal data. mega63 fully respects and facilitates the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data mega63 holds about you. We will provide this in a readily readable format.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request a correction. Basic profile information can be updated directly within your account.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. This is subject to legal requirements that mandate the retention of certain records.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes. You may unsubscribe from promotional emails at any time.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.

Right to Restrict Processing

In certain circumstances, such as during a dispute over the accuracy of your data, you may request that mega63 temporarily restrict the processing of your data.

To exercise any of the rights above, please contact the mega63 privacy team by email at support@mega63.ws stating the right you wish to exercise and your account details. We will respond within 30 days calendar days from the date the request is received.

8

Cookies, Trackers & Similar Technologies

Mega63 uses cookies and similar tracking technologies to enhance the user experience and maintain platform security. Below are the types of cookies we use:

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the mega63 platform. For more information on managing cookies in your browser, please refer to your browser's help section.

9

Children's Data Protection

Mega63 strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect, process, or store personal data belonging to minors.

Strong Warning: If we discover that someone under the age of 18 has registered a mega63 account, that account will be terminated immediately. All related data will be deleted once legal record-keeping requirements have been met. If you are aware of a minor using our platform, please notify us immediately at support@mega63.ws.

Parents and guardians concerned about their children's internet use are encouraged to use appropriate parental control software and to have open conversations about the risks of online gambling.

10

Cross-Border Data Transfers

In the course of operating the mega63 platform, your data may be processed on servers located outside Malaysia. This is particularly the case when you play games provided by international suppliers such as Evolution Gaming or Pragmatic Play Live.

Mega63 ensures that all international data transfers are carried out with adequate safeguards through:

  • Data processing agreements that comply with international data protection standards.
  • Ensuring that recipient parties have comparable privacy policies and security measures in place.
  • Using recognised transfer mechanisms to ensure ongoing data protection.
11

Changes to This Privacy Policy

Mega63 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements or service improvements.

When significant changes are made, we will notify you via:

  • A prominent notice on the mega63.ws homepage
  • Email notification to your registered email address
  • In-platform notifications on mega63 when you log in

The "Last Updated" date at the top of this page will always reflect the latest version of this policy. We encourage you to review this page periodically. Continued use of mega63 after any changes take effect will be considered acceptance of the updated policy.

12

Contact the mega63 Privacy Officer

If you have any questions, concerns, or complaints regarding how mega63 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us:

Privacy Email
support@mega63.ws (Subject: Data Privacy)
Live Chat
Available 24/7 within the mega63 platform — response within minutes
Response Time
Privacy requests will be responded to within 30 days
Six Layers of Data Protection for Malaysian Members

For mega63, privacy is more than a written promise. It is a commitment we demonstrate every day through ongoing investment in the best security technologies and procedures.

Bank-Level Encryption

Your data is protected by the same 256-bit SSL encryption used by major Malaysian financial institutions and banks. Every communication between you and mega63's servers is fully encrypted — no one can intercept your information in transit.

Zero Data Sales

Mega63 has never and will never sell, rent or transfer your personal data to advertisers, data brokers or any third party for their commercial gain. Your data belongs entirely to you – we are merely temporary custodians.

Two-Factor Authentication

Mega63 offers two-factor authentication (2FA) for an added layer of security on your account. Even if your password is compromised, an attacker cannot access your account without the verification code sent to your registered phone.

Restricted Data Access

Only mega63 staff with a legitimate business need are granted access to member data — and all such access is logged and monitored. No staff member may access a member's full records without a clear, approved reason.

Regular Security Audits

Mega63 undergoes regular security and data privacy audits conducted by independent third parties. This ensures our practices consistently meet the latest industry standards and that any vulnerabilities are identified and addressed before they become an issue.

Full Control in Your Hands

You may access, update, or request deletion of your data at any time. mega63 also provides a one-click option to unsubscribe from marketing communications — no questions asked, no complicated process.

mega63 Data Privacy — Frequently Asked Questions

mega63 does not store your full bank card number. For deposits via eWallets such as Touch 'n Go, GrabPay, Boost or ShopeePay, we only retain the information necessary to process transactions and match payments – not your full account number. All payment processing is carried out through encrypted channels in compliance with international payment security standards (PCI DSS).

Yes, you may request deletion of your data by emailing support@mega63.ws. However, certain limitations apply — data that must be retained under Malaysian law (such as financial transaction records for a minimum of 5 years for anti-money laundering compliance purposes) cannot be deleted before the stipulated period. mega63 will inform you which data can be deleted immediately and which must be retained as required by law.

mega63 does not sell or share your gameplay activity data with third-party advertisers for targeted advertising outside our platform. We may use activity data within our own platform to show promotions or games you might enjoy based on your play history — but this is solely to enhance your experience on mega63, not for external advertisers.

When you close your mega63 account, your profile data will be separated from active systems. Data not required by law to be retained will be deleted within 90 days of account closure. Financial data and transaction records will be kept for the period stipulated under Malaysian law (typically 5–7 years) before being permanently deleted. You may request a report on data still held at any time after account closure.

You can unsubscribe from mega63 promotional emails in three easy ways: click the "Unsubscribe" link at the bottom of any promotional email we send, go to your mega63 account settings and uncheck the "Receive promotional emails" option, or contact our support team via Live Chat and request to be removed from the mailing list. Your request will be processed within 24 business hours. Please note that you may still receive important account-related emails such as transaction confirmations and security notifications, which cannot be opted out of.

Your Data is Safe at mega63 – Register & Play with Complete Confidence

Mega63 protects your privacy with best-in-class encryption technology, a transparent privacy policy, and an unwavering commitment to your security. Over 50,000 Malaysian members already trust mega63 for safe Live Casino entertainment and Sports Betting. Deposits start from as low as RM10 via Touch 'n Go or DuitNow — fast, simple, and secure.

Your data is protected with 256-bit SSL encryption

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